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are you valuing the rehabilitation of your hotel or tourist establishment? Are you aware of how important it is do not overlook the update of your network infrastructure? Don't know where to start? In this post we will try to solve the most common questions on projects of reform and renewal of technological networks in hotels.

Reforms in hotels and updating of networks

Traditionally, the only function of technology in the hotel industry was to provide wireless connectivity to some guests. Today, however, virtually all hotel operations and guest experiences are reliant on optimal technology, which must be focused on a single network infrastructure.

In this sense, the renewal of hotel infrastructures has been acquiring capital importance, to the point of becoming a challenge, but also a great opportunity for this type of establishment.

In order to remain competitive, hotels must have the ability to provide unique and personalized experiences to guests through digital transformation and the integration of the right technology.

Why renew your hotel networks?

Maintaining technological competitiveness involves rethinking hotel processes to integrate technology throughout the entire guest and employee experience, focusing on:

  1. Ensuring an optimal Internet connectivity experience (always adapted to the new needs of the guests)
  2. Improve process efficiency implementing, for example, new collaborative technologies such as mobile apps that result in improved communication and customer service
  3. Provide a personalized guest experience through the use of tools for data collection and analysis or improve employee efficiency

These 3 lines of action must be based on an agile, safe and efficient network, which also be easy to manage internally. Thanks to working with a single network infrastructure, as in the case of GPON fiber optic networks, we facilitate management by the hotel team, we limit maintenance and drastically reduce the costs of incorporating new conventional network infrastructures as we incorporate technological services. 

Recommendations to have an optimal network infrastructure in hotels

It is likely that your hotel is undergoing a renovation project or you plan to do so soon. In this case, remember that in order to improve the competitiveness of the establishment and enhance its technological offer, it is essential that you also include the updating of its network infrastructure, to make it more sustainable, efficient, profitable and scalable.

And to make this possible we must go to a technology integrator capable of designing the network tailored to your needs, transferring their experience to the project and seeking the best results in terms of efficiency, infrastructure scalability and project execution. If having an adequate network infrastructure is a vital element in the technological strategy of our hotel, we cannot leave it in the hands of just anyone.

These are, in our opinion, the 4 fundamental keys and recommendations that can help you more and better enable your hotel for present and future needs in terms of connectivity, digital transformation and incorporation of all kinds of new technological services.

1. Migrate to GPON fiber optics to incorporate new technological services in a single cable

As we have already advanced, our first recommendation to optimize the network infrastructure of a hotel is to implement the GPON technology, which not only makes it possible to bring fiber optics to all the hotel rooms through a single cable, but also allows us to improve or incorporate new services that are increasingly valued and demanded by guests: IPTV, video streaming, IoT, CCTV , home automation solutions, etc. 

In addition, it is an infinitely more profitable and sustainable system for the hotel, reducing energy costs or waste generation, due to the high costs of renewing wiring in conventional network infrastructures.

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2. Study, design and network configuration

It is very important that both the design of the WiFi installation and the selection of the necessary technology are carried out by experienced professionals in the hotel sector. This is the only way to guarantee the maximum quality of the WiFi network and favor the best connectivity experience for the user. The design and configuration of the network must be aimed at obtaining perfect Wi-Fi coverage, adapting to the density of users in each area of ​​the hotel and even to construction particularities.

Keep in mind that, in order to be able to offer this level of quality, it is highly recommended to carry out a audit of your current WiFi networks in order to apply the necessary adjustments to improve coverage. In addition, in the case of carrying out a comprehensive reform, the specialized audit will also help to study the new connectivity needs that arise after a rehabilitation or reform project.

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3. Make the security of your network infrastructure one of your hotel's top priorities

Another key aspect is to ensure the security of the hotel's computer system and the Data Protection of guests and professionals when they connect to the network. Although hotels face a multitude of cybersecurity threats, it is possible to counteract them with a series of preventive measures:

  • Use a hotspot captive portal, for control at all times the employee and customer access, and provide a IP registration system and a browsing history.
  • Activate malware and intrusion detection systems, as security standards, WPA3 or proxies being recommended.
  • Conduct cybersecurity audits to detect unresolved issues, weaknesses, areas for improvement, and upgrade needs. 

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4. Take into account the scalability of the network infrastructure

Remember that you should not only think about the current needs of your hotel. Technology evolves so rapidly that, in a very short time, your current network infrastructure may not have enough resources to adapt, in the near future, to the new applications that are already being developed, such as IoT, home automation and many others that are yet to come.

Today, the most important factors in the experience of hotel guests are: WiFi network infrastructure and technology, the possibility of having a perfect connection from your room and being able to enjoy all kinds of digital tools that improve the communication with the hotel, that personalize the offer of services or that make your stay more comfortable and safe. 

In any hotel project, networks are essential. It is key that guests can continue to be hyperconnected and offer them a quality service through an infrastructure designed for them. Therefore, in Cerium we care about designing and implementing the better network infrastructure in our clients, always taking into account the particularities of each hotel and placing special emphasis on the security, efficiency and scalability of this technology. 

Do you want to renew the network infrastructure of your hotel? Fill in the form and tell us more about your project.